Patients

Patient Benefits

Financial Benefits

All consultations can be claimed through Medicare.

Depending on your surgery you may be able to claim through Medicare or your Private Health Insurance.

A portion of your anaesthetist fees can be claimed through Medicare.

Sedation Options

Our specialist surgeons can discuss appropriate sedation options at your consultation.

  • General Anaesthetic
  • Intravenous Sedation (light sedation)
  • Local Anaesthetic

Consultation Information

Referrals & Initial Consultations

All initial consultations are by appointment only.

A referral letter should be obtained from your dentist, general practitioner or specialist and brought with you to the consultation.

Your initial consultation will consist of an informative discussion explaining your diagnosis and treatment options. A pre-operative estimate of fees will be issued at this appointment. A Patient Liaison Officer will assist you in arranging a surgery time .

Country Patients

For country patients, we can offer same day consultation and surgery in most instances for patients travelling more than two hours from Adelaide’s CBD.

For further information relating to this please contact one of our Patient Liaison Officers on (08) 8232 3525.

Patients Under 16 Years

IMPORTANT: All patients under the age of 16 years of age must be accompanied by a parent or guardian at the consultation.

A pre-operative consultation and examination is mandatory for patients undergoing General or IV anaesthesia and Local anaesthetic surgery.

What to Bring To Your Consultation

Please assist us by providing the following information at the time of your initial consultation:

  • Your referral and x-rays if applicable.
  • A list of medications you are presently taking.
  • Your GPs name, address and telephone number.
  • If you have medical or dental health insurance, please bring the necessary information.
  • Your Medicare Card.

Medicare & Consultation Payments

The cost of your initial consultation is payable on the day of your appointment.  This account is claimable from Medicare.

Country Patients

Same Day Consult & Surgery

For all country patients to reduce travelling time (50km radius of CBD), arrangements can be made to have your consultation and surgery coordinated on the same day.

To help us treatment plan your patients please complete the Same Day Consult/Surgery Form and either post or email it to us at reception@oromax.com.au with the patient’s referral and x-ray.

For further information relating to this please contact one of our Patient Liaison Officers on (08) 8232 3525.

Patients Under 16 Years

IMPORTANT: All patients under the age of 16 years of age must be accompanied by a parent or guardian at the consultation.

A pre-operative consultation and examination is mandatory for patients undergoing General or IV anaesthesia and Local anaesthetic surgery.

What To Bring To A Consultation

Please assist us by providing the following information at the time of your initial consultation:

  • Your referral and x-rays if applicable.
  • A list of medications you are presently taking.
  • Your GPs name, address and telephone number.
  • If you have medical or dental health insurance, please bring the necessary information.
  • Your Medicare Card.

Medicare & Consultation Payment

The cost of your initial consultation is payable on the day of your appointment.  This account is claimable from Medicare.

Post Operative Instructions

General

Following surgery it is normal to have pain and swelling. The swelling normally increases for the first 48 hours and then subsides over 5-7 days. You may also experience bruising. The stitches that are used are generally dissolvable unless advised otherwise.

We advise:

  • Not to consume alcohol for at least 24 hours following general anaesthetic or sedation.
  • Not to smoke as this may upset healing.
  • Not to operate machinery or drive for 24 hours following general anaesthetic or sedation.

Pain

Effective pain relief can be achieved by using over the counter analgesics regularly.

It is recommended that you take both 2 tablets of paracetamol and 2 ibuprofen tablets 4-6 hourly, these tablets can be taken together or you can take 2 paracetamol tablets then 2-3 hours later 2 ibuprofen.

A script for stronger pain relief tablets may have been provided, these tablets contain narcotic or codeine and can contribute to:

  • Nausea and vomiting
  • Sedation (sleepiness)
  • Constipation

WARNING: Ibuprofen must not be taken with some types of asthma, gastric irritation or an allergy to non-steroidal anti-inflammatory medications.

Bleeding

A small ooze of blood is common for the first 12-24 hours.

If bleeding is heavy or persistent:

  • Gently rinse out your mouth with cold water.
  • Place a clean damp gauze pack or similar over the bleeding area and bite firmly on the pad for 20-30 minutes.
  • Bed rest with the head slightly elevated

If bleeding persists or is severe, please contact our rooms immediately.

Mouthcare

Oral Hygiene is very important and promotes rapid healing.

Commencing the day after surgery:

  • Gently brush teeth with a soft brush.
  • Gently rinse your mouth out with warm salty water or mouthwash following each meal morning and night.

Infection is uncommon and generally shows itself after 3-5 days with an increase in swelling and discharge. Contact the rooms if this occurs.

Swelling

Ice packs can be applied to the side of the face where surgery was performed.

As tolerated for 20 minutes on and 20 minutes off for first 36 hours.

Diet

Your diet will need to be restricted to fluids and soft foods initially.

A gradual return to a normal diet is recommended after the 1st day.

Please note that limitation of mouth opening normally follows oral surgery and returns to normal during the healing.

Fees

At the time of your consultation all fees will be explained in detail by one of our friendly Patient Liaison Officers.

Consultation

  • All consultation fees can be claimed through Medicare and any gap is payable by you on the day.
  • Surgeon’s Fee – depending on your treatment plan, if a Local Anaesthetic procedure is performed you will be asked to pay on the day. (Please note: all teeth extractions are not covered by Medicare).
  • Pathology Fees – depending on your treatment plan you may receive a separate invoice from a pathology provider. All specimens are sent for examination and evaluation to an accredited pathology laboratory. There will be a fee for this service and can be claimed through Medicare.

Surgery

An estimate of fees is provided to you at the time of your consultation to help in the planning of your surgery.  You will receive separate invoices if you are having your surgery under General Anaesthetic or Intravenous Sedation (light sedation) for the following:

  • Hospital Admission Fee – claimed through your health insurance plus any excess you have elected to pay.
  • Anaesthetist’s Fee – claimed through your health insurance and Medicare.
  • Surgeon’s Fee – depending on your treatment plan, claimed through your health insurance and Medicare.
    (Please note: all teeth extractions are not covered by Medicare).
  • Pathology Fees – depending on your treatment plan you may receive a separate invoice from a pathology provider. All specimens are sent for examination and evaluation to an accredited pathology laboratory.  There will be a fee for this service and can be claimed through your health insurance and Medicare.

Implant

  • Patients requiring an Implant(s) are requests to pay for the cost of the actual Implant(s) two weeks prior to surgery to enable our team to order the correct Implant(s) for your surgery. There is no rebate for this cost from your health insurance or Medicare.

Where are we?

Most of our initial appointments are scheduled at 1 Hutt Street, Adelaide https://goo.gl/maps/968bT

Click here to view our other consultation locations

Click here to view our Surgery locations

Where is the best parking?

Two hour on-street ticketed meter parking is available along Hutt Street, Pirie Street and East Terrace.

For most appointments please allow at least one and a half hours of ticketed parking.

Click here for a map of the Hutt Street locality.

What will happen at your initial appointment?

Most clinical conditions require you to attend an appointment to discuss any treatment needs prior to any actual surgery being performed.

If you are suitable for Same Day Surgery, we will contact you to arrange an appointment where a surgical procedure can be performed on the same day as an initial consultation. You will receive a financial estimate for all fees prior to your appointment date.

If you would like to more information about same day surgery, please click here.

What will treatment cost?

Every clinical case is different, and part of your initial consultation will be focussed on providing an accurate fee estimate for you to be aware in advance of financial obligations.

Initial consultation fees for most clinical cases are between $90 and $160, and this attracts a Medicare rebate.

More complex surgical needs requiring extended consultation may have a higher consultation fee.

Can I just make an appointment or do I need a new referral?

All patients need a current referral letter to claim a Medicare rebate from our specialist surgeons.

Most referral letters are valid for twelve months, so a new letter may be required if there has been a long gap in your treatment plan.

Do I need to stop medications prior to surgery?

Most patients do not need to stop any medication prior to most surgical procedures.

If you need to stop a particular medication prior to surgery, this will be discussed with your surgeon at your first appointment.

If you would like someone to contact you to confirm if medications must be stopped please click here.

Can I get a sickness certificate for my appointment?

Most patients will be provided with a sick certificate at their surgery appointment, or for consultation appointments an attendance certificate can be provided.

If you need a replacement sick certificate, please click here.

I need to make or change an appointment

For all new appointments please follow the link below to tell us your appointment preference

Request an appointment

Settling your account prior to surgery

We welcome payments by Direct Credit, Visa, MasterCard. To Pay Your Invoice Online, click here

If you would like a reprint of your cost of treatment estimate, please click here.

For an accounts representative to contact you, click here.

I can’t find my xray or referral letter

Our surgeons need to see your clinical information to make the most of any clinical consultation.

If you cannot find your current referral or xrays please click here and we will check our records on your behalf.

Are your doctors or hospitals preferred providers for my health fund?

Currently, none of our specialist surgeons are contracted as preferred providers with any health fund.

For a list of which private hospitals our surgeons operate at, click here.

I need emergency help after my surgery

We have a 24 hour emergency surgeon on call to help if you are having unexpected troubles after your surgery.

Contact our office on 08 8232 3525

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