Patients

Please call 000 for all life threatening emergencies.

Oromax Emergency Contact 24 Hour Service:
To speak with our emergency on call surgeon please phone 08 8232 3525.

Please do not hesitate to contact this number if you have any concerns after your surgery.

To register for your upcoming appointment, please complete our online Patient Registration Forms

This will take approximately 10 minutes.

All consultations can be claimed through Medicare.

Depending on your surgery you may be able to claim through Medicare or your Private Health Insurance.

A portion of your anaesthetist fees can be claimed through Medicare.

Our specialist surgeons can discuss appropriate sedation options at your consultation.

• General Anaesthetic
• Intravenous Sedation (light sedation)
• Local Anaesthetic

All initial consultations are by appointment only.

A referral letter should be obtained from your dentist, general practitioner or specialist and brought with you to the consultation.

Your initial consultation will consist of an informative discussion explaining your diagnosis and treatment options. A pre-operative estimate of fees will be issued at this appointment. A Patient Liaison Officer will assist you in arranging a surgery time .

For country patients, we can offer same day consultation and surgery in most instances for patients travelling more than two hours from Adelaide’s CBD.

For further information relating to this please contact one of our Patient Liaison Officers on 08 8232 3525.

IMPORTANT: All patients under the age of 16 years must be accompanied by a parent or guardian at the consultation.

A pre-operative consultation and examination is mandatory for patients undergoing General or IV anaesthesia and Local anaesthetic surgery.

Please assist us by providing the following information at the time of your initial consultation:

• Your referral and x-rays if applicable.
• A list of medications you are presently taking.
• Your GPs name, address and telephone number.
• If you have medical or dental health insurance, please bring the necessary information.
• Your Medicare Card.
• Patients must produce evidence of vaccination status on arrival at the facility (Patients should download a copy of this onto their phone or provide a hard copy).

The cost of your initial consultation is payable on the day of your appointment.  This account is claimable from Medicare.

For all country patients to reduce travelling time (50km radius of CBD), arrangements can be made to have your consultation and surgery coordinated on the same day.

To help us treatment plan your patients please complete the Same Day Consult/Surgery Form and either post or email it to us at reception@oromax.com.au with the patient’s referral and x-ray.

For further information relating to this please contact one of our Patient Liaison Officers on 08 8232 3525.

Download – Same Day Consultation and Surgery Form

IMPORTANT: All patients under the age of 16 years of age must be accompanied by a parent or guardian at the consultation.

A pre-operative consultation and examination is mandatory for patients undergoing General or IV anaesthesia and Local anaesthetic surgery.

Please assist us by providing the following information at the time of your initial consultation:

• Your referral and x-rays if applicable.
• A list of medications you are presently taking.
• Your GPs name, address and telephone number.
• If you have medical or dental health insurance, please bring the necessary information.
• Your Medicare Card.
• Patients must produce evidence of vaccination status on arrival at the facility (Patients should download a copy of this onto their phone or provide a hard copy).

The cost of your initial consultation is payable on the day of your appointment.  This account is claimable from Medicare.

At the time of your consultation all fees will be explained in detail by one of our friendly Patient Liaison Officers.

• The consultation fee is payable in full on the day.  We will submit this to Medicare electronically on your behalf and the Medicare rebate will be returned to your nominated bank account.
• Surgeon’s Fee – depending on your treatment plan, if a Local Anaesthetic procedure is performed you will be asked to pay on the day. (Please note: all teeth extractions are not covered by Medicare).
• Pathology Fees – depending on your treatment plan you may receive a separate invoice from a pathology provider. All specimens are sent for examination and evaluation to an accredited pathology laboratory. There will be a fee for this service and can be claimed through Medicare.

An estimate of fees is provided to you at the time of your consultation to help in the planning of your surgery.  You will receive separate invoices if you are having your surgery under General Anaesthetic or Intravenous Sedation (light sedation) for the following:

• Hospital Admission Fee – claimed through your health insurance plus any excess you have elected to pay.
• Anaesthetist’s Fee – claimed through your health insurance and Medicare.
• Surgeon’s Fee – depending on your treatment plan, claimed through your health insurance and Medicare.
  (Please note: all teeth extractions are not covered by Medicare).
• Pathology Fees – depending on your treatment plan you may receive a separate invoice from a pathology provider. All specimens are sent for examination and evaluation to an accredited pathology laboratory.  There will be a fee for this service and can be claimed through your health insurance and Medicare.

• Patients requiring an Implant(s) are requests to pay for the cost of the actual Implant(s) two weeks prior to surgery to enable our team to order the correct Implant(s) for your surgery. There is no rebate for this cost from your health insurance or Medicare.

Most of our initial appointments are scheduled at Level 2, 66 Rundle Street, Kent Town

Click here to view our other consultation locations

Click here to view our Surgery locations

Our patients have access to our free undercover parking – gates open from 7.00am Monday-Friday.

Please enter behind our building via Little Grenfell Street – enter via ground floor car park – second driveway on the left.

Click here for a map of the Rundle Street, Kent Town locality.

Most clinical conditions require you to attend an appointment to discuss any treatment needs prior to any actual surgery being performed.

If you are suitable for Same Day Surgery, we will contact you to arrange an appointment where a surgical procedure can be performed on the same day as an initial consultation. You will receive a financial estimate for all fees prior to your appointment date.

If you would like more information about same day surgery, please click here.

Every clinical case is different, and part of your initial consultation will be focused on providing an accurate fee estimate for you to be aware in advance of financial obligations.

Initial consultation fees are rebatable from Medicare. There will be an out of pocket expense which is payable on the day.

More complex surgical needs requiring extended consultation may have a higher consultation fee.

All patients need a current referral letter to claim a Medicare rebate from our specialist surgeons.

Most referral letters are valid for twelve months, so a new letter may be required if there has been a long gap in your treatment plan.

Most patients do not need to stop any medication prior to most surgical procedures.

If you need to stop a particular medication prior to surgery, this will be discussed with your surgeon at your first appointment.

Most patients will be provided with a sick certificate at their surgery appointment, or for consultation appointments an attendance certificate can be provided.

If you need a replacement sick certificate, please click here.

For all new appointments please follow the link below to tell us your appointment preference, or contact us on 08 8232 3525.

Request an appointment

To re-schedule or cancel an existing appointment please contact us on 08 8232 3525.

We welcome payments by Direct Credit, Visa, MasterCard. To Pay Your Invoice Online, click here

Currently, none of our specialist surgeons are contracted as preferred providers with any health fund.

For a list of which private hospitals our surgeons operate at, click here.

Please call 000 for all life threatening emergencies.

Oromax Emergency Contact 24 Hour Service:
To speak with our emergency on call surgeon please phone 08 8232 3525.

Please do not hesitate to contact this number if you have any concerns after your surgery.

Patients are encouraged to leave Google reviews to express their experience with us. We encourage Google reviews via the following:

OROMAX GOOGLE REVIEW

If you have any particular concerns, we encourage you to speak directly to our clinical staff involved in your care on the day.

The hospital will always endeavour to acknowledge receipt of a written complaint within 7 days and provide a written response to the complaint within a reasonable time frame. It may be necessary to request further information from the complainant before the matter can be resolved. If the individual is not satisfied that the Oromax Day Surgery has resolved their complaint, they have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC) or the Health Services Commissioner.

All written correspondence should be addressed to:

Clinical Services Manager

Oromax Day Surgery

Level 2, 66 Rundle Street, KENT TOWN SA 5067

P (08) 8232 3525

E clinical@oromax.com.au