Patient Satisfaction
At Oromax we aim to provide you with excellent patient care and are always looking for ways to improve our service.
Oromax Day Surgery:
We welcome any feedback relating to any aspect of the care and services you receive at Oromax Day Surgery. We encourage patients to complete a short 60 second Patient Feedback survey via the following link: PATIENT FEEDBACK SURVEY
If you have any particular concerns whilst admitted, we encourage you to speak directly to our clinical staff involved in your care on the day.
The hospital will always endeavour to acknowledge receipt of a written complaint within 7 days and provide a written response to the complaint within a reasonable time frame. It may be necessary to request further information from the complainant before the matter can be resolved. If the individual is not satisfied that the Oromax Day Surgery has resolved their complaint, they have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC) or the Health Services Commissioner.
All written correspondence should be addressed to:
Clinical Services Manager
Oromax Day Sugery
Level 2, 66 Rundle Street
Kent Town SA 5067
T | 08 8232 3525
E | clinical@oromax.com.au
Patients are also encouraged to leave Google reviews to express the emotional experience they had at Oromax Day Surgery. Other reasons are to express appreciation; to help the day surgery improve itself and also to help other patients make informed decisions about the surgery they are planning. We encourage Google reviews via the following secured link: OROMAX GOOGLE REVIEW
Oromax Clinic:
If you would like to provide feedback about any aspect of our care or service during your consultation, please speak directly with our Staff, your surgeon or our Chief Executive Officer. If you wish to make a more detailed complaint, please direct correspondence to: